Privacy Policy

This English translation is provided for convenience; the Japanese version prevails in case of any discrepancy.

Teraren, LLC. (hereinafter the "Company") establishes this privacy policy (hereinafter the "Policy") as set forth below regarding the handling of users' personal information in the services provided on this website (hereinafter the "Services").

Article 1 (Personal Information)

"Personal information" means "personal information" as defined in the Act on the Protection of Personal Information, that is, information about a living individual that can identify a specific individual by means of the name, date of birth, address, telephone number, contact details, or other descriptions contained in that information, as well as data relating to appearance, fingerprints, or voiceprints, and information that by itself can identify a specific individual, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Methods of Collecting Personal Information)

The Company may ask for personal information such as your name, email address, and telephone number when you use the contact form or the Services. The Company may also collect information from its partners (including information providers, advertisers, and advertising distributors; hereinafter "Partners").

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows.

1. To provide and operate the Company's services
2. To respond to inquiries from users (including verifying identity)
3. To contact users as necessary, such as for maintenance or important notices
4. To identify users who have violated the Terms of Service or who attempt to use the Services for fraudulent or improper purposes, and to refuse their use
5. To improve the Services and analyze how they are used
6. Purposes incidental to the purposes of use above

Article 4 (Changes to the Purposes of Use)

1. The Company shall change the purposes of use of personal information only where the new purposes are reasonably recognized as being related to the purposes before the change.
2. If the purposes of use are changed, the Company shall notify users of the changed purposes by a method prescribed by the Company or publish them on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information or other laws and regulations.
   1. When it is necessary to protect a person's life, body, or property and it is difficult to obtain the consent of the individual
   2. When it is especially necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the individual
   3. When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in carrying out affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the performance of those affairs
2. Notwithstanding the preceding paragraph, in the following cases the recipient of the information shall not be deemed a third party.
   1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purposes of use
   2. When personal information is provided in connection with the succession of business due to a merger or other reasons
3. Submissions through the contact form are processed by an external screening service (TypeSafe), to which the Company entrusts the detection of abusive activity. For submissions judged to be sales or advertising solicitations or other abusive activity, the sender's name, email address, IP address, and the content of the submission may be provided to an anti-abuse database (StopForumSpam) and made public. By submitting the contact form, you are deemed to have consented to this.

Article 6 (Disclosure of Personal Information)

1. When requested by an individual to disclose their personal information, the Company will disclose it to the individual without delay. However, if disclosure would fall under any of the following, the Company may decide not to disclose all or part of it, and if it decides not to disclose, it will notify the individual to that effect without delay.
   1. When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party
   2. When there is a risk of significantly hindering the proper conduct of the Company's business
   3. When disclosure would otherwise violate laws and regulations
2. Notwithstanding the preceding paragraph, as a general rule the Company will not disclose information other than personal information, such as history information and attribute information.

Article 7 (Correction and Deletion of Personal Information)

1. If personal information about a user held by the Company is incorrect, the user may request the Company to correct, add to, or delete that personal information (hereinafter "Correction, etc.") in accordance with the procedures prescribed by the Company.
2. If the Company receives a request under the preceding paragraph from a user and determines that it is necessary to comply with the request, it shall carry out the Correction, etc. of the personal information without delay.
3. When the Company has carried out Correction, etc. under the preceding paragraph, or has decided not to carry out Correction, etc., it will notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If an individual requests the suspension of use or erasure of personal information (hereinafter "Suspension of Use, etc.") on the grounds that it is being handled beyond the scope of the purposes of use or that it was obtained by improper means, the Company will conduct the necessary investigation without delay.
2. If, based on the results of the investigation in the preceding paragraph, the Company determines that it is necessary to comply with the request, it will carry out the Suspension of Use, etc. of the personal information without delay.
3. When the Company has carried out Suspension of Use, etc. under the preceding paragraph, or has decided not to carry out Suspension of Use, etc., it will notify the user without delay.

Article 9 (Changes to the Privacy Policy)

1. The contents of this Policy may be changed without notice to users, except as otherwise provided by laws and regulations or in this Policy.
2. Unless otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

Article 10 (Contact)

For inquiries regarding this Policy, please contact us at the following.

Last updated: October 12, 2026